Where does Balaboosté deliver? 

Currently, we only offer standard delivery to the United States. Please, note that we deliver Monday to Saturday, excluding bank holidays. Although we use all reasonable means to ensure your order is delivered within the specified time frames, during busy periods (including sale) deliveries may take a little longer. We cannot accept responsibility for late deliveries due to unforeseen circumstances outside of our control. 

How much will it cost? 

Standard delivery to the US will cost $25.

How long will it take?

Delivery to the United States can take from 5 to 7 working days.

Do I have to pay customs or duty charges?

Since you're ordering products to be delivered to the United States, they may be subject to taxes, fees, levies or other charges due to local laws or customs rules. Whoever your order is addressed to is responsible for all customs costs associated with the import of the products, and will be required to pay any additional charges for international delivery. These include import duty, formal customs entry, taxes, levies and other charges that apply outside the US. If you're ordering products to someone else, make sure that they're aware that they'll need to cover this before you order.

Unfortunately, we have no control over these charges and cannot offer assistance on these processes. We recommend that you check the import charges applicable before ordering products to be delivered there.

If you order gets stuck in customs, you or the recipient will need to contact your local customs office and pay any additional charges or taxes to release the goods. Balaboosté cannot do this on your behalf.

What happens if I'm not in when my order arrives?

If you're out when your package arrives, the carrier will leave a card telling you where it is. This will give you details on how to pick up your order or rearrange delivery. 

Can I change my delivery address?

We start processing your order as soon as it is submitted, so unfortunately, we are unable to change the delivery addresses once the order has been placed. Please note that any changes you make to your account after an order has placed will not take effect.